Posts tagged consumer expectations in the digital age
Channel Mastery - Ep. 73: Paul Paradis, Chief Revenue Officer at Sezzle
Channel Mastery - Ep. 73: Paul Paradis, Chief Revenue Officer at Sezzle

Paul and I discuss Sezzle as a new payment option for specialty brands intended to ease the friction of “buy now” and minimize levels of cart abandonment. Sezzle is purportedly a tool that could close the digital divide that we, as specialty businesses, are facing with today’s Amazon-trained consumer.

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Podcast, Channel Mastery2019 omnichannel preview, consumer expectations in the digital age, disrupting traditional banking and credit industries, fintech (financial technology), friction free experiences, Millennial retail and credit trends, new retail payment options, price sensitivity as a barrier, retailers and Amazon, seamless buying experience, Serving the omnichannel consumer, social commerce, specialty retail strengths and challenges
Channel Mastery - Ep. 72: SIA Panel Preview
Channel Mastery - Ep. 72: SIA Panel Preview

Today’s episode of the Channel Mastery podcast is a solocast – short and sweet. It’s a preview of a panel I’m leading at the Snowsports Industries of America and Outdoor Retailer trade shows, taking place at the end of Jan., 2019.

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Podcast, Channel Mastery2019 omnichannel preview, consumer expectations in the digital age, friction free experiences, Millennial retail and credit trends, retailers and Amazon, Serving the omnichannel consumer, specialty retail strengths and challenges