Posts in Channel Mastery
Channel Mastery - Ep. 94: Kimberly Grogan, Co-Owner of Dash-Sports

An independent, specialty endurance-sports store in Clermont, Florida, is expanding from 400 square feet to 2,000 square feet. As any specialty retailer knows, this is not a decision that’s made lightly. In a two-part series, I’ll be interviewing Kimberly Grogan, co-owner of Dash-Sports, to document the expansion. In this first episode, we drop in on the reasoning behind their decision to expand, why the time is now, and what strategies she and her partner/husband are employing to up the odds for success.

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Channel Mastery - Ep. 83: Shifting Channels In The Specialty Bicycle Market

The evolution of the specialty bike market is happening fast. The learning available to all of us lies in the evolution itself. In bike, we’ve got a front-row seat to discover what’s working, and what isn’t, as an entire established industry works to modernize to meet the expectations of today’s connected consumers.

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shifting channels in the bike market - a special channel mastery series co-presented by bicycle retailer and verde brand communications

Today, I’m proud to kick off a brand-new special series of the Channel Mastery podcast created to pull the most important trends on specialty business evolution from the bike market.

Why the bike market, you ask? Well, in my opinion, it’s the perfect specialty microcosm.

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Channel Mastery - Ep. 81: Ryan Atkinson, SmartEtailing

In today’s show with Ryan, you’ll learn that many independent bike dealers and bike manufacturers are still timid about committing to ecommerce as a channel – for lots of reasons. As we’ve reported in on before on Channel Mastery, you’ll hear once again from this expert that specialty businesses NEED to expand into this realm to continue to serve your connected consumer today.But don’t worry, you don’t need to be a digital marketing expert to reap the rewards. Ryan shares today that the tools exist so that you can make all of these things happen while staying focused on your superlative customer service and cycling expertise.

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